Shipping policy

Shipping & Delivery Policy – Modeala

Thank you for choosing Modeala. We are committed to providing reliable shipping and clear delivery information so you always know what to expect when placing an order with us.

This shipping policy applies to all orders delivered within the United States.

Order Processing Time

All orders are prepared and processed within 1–2 business days.

  • Processing days: Monday through Friday
  • Orders placed on weekends or public holidays will be processed on the next business day
  • Processing begins once payment has been successfully confirmed

Order Cut-Off Time

Daily Order Cut-Off: 4:00 PM (Eastern Standard Time – New York, GMT-05:00)

  • Orders placed before the cut-off time may be processed the same business day
  • Orders placed after the cut-off time will be processed on the following business day

Shipping Method & Transit Time

  • Shipping Method: Standard Shipping (United States)
  • Estimated Transit Time: 5–7 business days (Monday–Friday)

Delivery timelines are estimates and may vary depending on carrier operations, weather conditions, holidays, or high-volume shipping periods.

Total Estimated Delivery Time

  • Processing Time: 1–2 business days
  • Shipping Transit Time: 5–7 business days

Estimated Total Delivery Time: 6–9 business days (business days only).

Shipping Fees

We proudly offer:

  • Free standard shipping on all orders
  • No minimum purchase required

There are no hidden shipping charges at checkout.

Shipping Address Accuracy

Orders are shipped to the address entered during checkout. Please review your shipping details carefully before completing your purchase.

Modeala is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Order Changes & Cancellations

If you need to update or cancel your order, please contact us as soon as possible:

Email: support@modeala.store

We will do our best to accommodate your request. However, once an order has entered processing or has been shipped, modifications or cancellations may no longer be possible.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

  • Tracking information typically becomes active within 24–48 hours after shipment.

Delayed or Lost Shipments

If your order appears delayed or lost during transit, please contact our support team. We will work directly with the shipping carrier to investigate and assist in resolving the issue as quickly as possible.

Customer Support

For any inquiries or assistance:

Address: 1374 Monterosso St, Danville, California 94506, United States

Phone: +1 518 991-9054

Email: support@modeala.store

Our support team is ready to help you with any questions to ensure a smooth and stress-free shopping experience.